• Sr Access Center Workforce Management…

    Houston Methodist (Katy, TX)
    …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
    Houston Methodist (06/10/25)
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  • Real Time Analyst

    Mass Markets (TX)
    …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/13/25)
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  • Commercial Real Estate Banking Analyst

    Regions Bank (Dallas, TX)
    …section of the system. **Job Description:** At Regions, the Real Estate Banking Analyst works as part of the Real Estate Banking client coverage/origination team for ... Regions Bank. The Real Estate Banking Analyst serves as the primary analytical support for bankers in the origination and execution of real estate banking products… more
    Regions Bank (07/18/25)
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  • Revenue Cycle Analyst - Katy

    Houston Methodist (Houston, TX)
    At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending, reporting, monitoring, analyzing) data and analytics ... a bridge between the client, stakeholders and assigned team. The Revenue Cycle Analyst is assigned to projects of intermediate complexity and scope and is… more
    Houston Methodist (07/12/25)
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  • Digital Operations Analyst

    US Tech Solutions (Houston, TX)
    …and market regions. + This team is responsible for liaising with IT, Marketing, Call Center , and Operations to accomplish results for the Residential, Small ... + Maintain transparency and timely communication via project dashboards, status reports, metrics , schedule status, etc. + Keep track of incoming request, work within… more
    US Tech Solutions (07/18/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (El Paso, TX)
    …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... with call monitoring tools and systems for tracking quality metrics and customer satisfaction data. + Excellent communication and interpersonal skills, with… more
    Pearl Interactive Network (07/22/25)
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  • Fraud Analytics and Innovation Lead Analyst

    Bank of America (Plano, TX)
    …Tableau + Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Proficiency coding in SAS and/or Python and ... Fraud Analytics and Innovation Lead Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona;… more
    Bank of America (07/03/25)
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  • Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Treasury Management Customer Analyst I

    Comerica (Dallas, TX)
    …and coordination of error-free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ ... Job Description Treasury Management Customer Analyst IThe Treasury Management Customer Analyst ...Management customers that are either assigned to the Relationship Center or Relationship Specialist portfolios. Their primary responsibility is… more
    Comerica (07/28/25)
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  • Sr Analyst , Scope Management

    Evolent (Austin, TX)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Scope Analyst , Scope Management** The Specialty Scope Management team is made up of analysts,… more
    Evolent (07/18/25)
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