- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Koniag Government Services (Vienna, VA)
- …paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- Robert Half Technology (Richmond, VA)
- …+ 1 year of desktop administration experience Required Skills + Strong understanding of Service Desk operations and best practices + Proficient in ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics:… more
- US Marine Corps (Quantico, VA)
- …organization functioning smoothly and effectively. Responsibilities Performs daily computer operations within established practices and procedures that apply to the ... call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the...1st level network administration duties. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... our helpdesk services and ensuring optimal performance across help desk operations . This position is located in...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
- Serco (Suffolk, VA)
- **Position Description** Serco is seeking a Principal Space Operations Analyst Trainer to join our dynamic team supporting the Joint Staff J7, Joint Training, ... an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- Serco (Suffolk, VA)
- **Position Description** Serco is seeking a Principal Cyber Operations Analyst Trainer to join our highly skilled team supporting the Joint Staff J7, Joint ... an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, + ... US Navy Functional Analyst (Information Management) Data Management Services, Inc. (dba:...with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Description** Serco North America is seeking a **Lead Chief Analyst Trainer** (Lead Chief AT) in support of our...12 years of experience in planning and/or executing military operations + Master's degree with a minimum of 10… more
- NANA Regional Corporation (Fredericksburg, VA)
- …A minimum of three (3) years' experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining IT ... AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau...will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)… more