- Ensono (Houston, TX)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, ... point for significantly "visible" and/or prolonged outages. + Participate in monthly/quarterly service review meetings with Client as required to review… more
- NTT America, Inc. (Austin, TX)
- …deployment. + Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments. + Design and ... (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus. + Recommend and implement system optimization strategies for… more
- ADP (El Paso, TX)
- …payrolls. Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to ... person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance...other service areas and collaboration with other service areas + **External:** ADP Client Contact… more
- H&R Block (Dallas, TX)
- …office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are ... engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions + Lead daily team… more
- H&R Block (Conroe, TX)
- …office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are ... engaging team environment by training and coaching associates to execute on Service Standards and recognizing outstanding associate contributions + Prepare tax… more
- Bank of America (Austin, TX)
- … client relationships through platform services, supporting clients with self- service or transactional activities, and providing exceptional client care. ... educates, and trains clients on conducting simple transactions through self- service technologies * Leverages available resources, technologies, and processes to… more
- H&R Block (Flower Mound, TX)
- …and coaching associates while holding them accountable to execute on Service Standards and recognizing outstanding associate contributions, and responsible ... transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we… more
- Bank of America (Houston, TX)
- …the role of: + Home Service Specialist II, Lending Client Associate , Lending Client Support Manager , Lending Specialist, Senior Banker, Business ... service skills with ability to manage the full client end-to-end experience and problem resolution. + Strong written...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- PNC (Fort Worth, TX)
- …Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or ... Drives investment education and visibility among branch staff. In partnership with branch manager and/or investment sales associate , leads the branch team on… more
- PNC (TX)
- …Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or ... Drives investment education and visibility among branch staff. In partnership with branch manager and/or investment sales associate , leads the branch team on… more