- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... therefore; we are interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick and accurate… more
- City of New York (New York, NY)
- …Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients,...appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call… more
- Bausch + Lomb (Rochester, NY)
- …positioned to continue leading the advancement of eye health in the future. The Customer Service Associate is responsible for supporting sales and ... resolve standard customer and order issues. The Customer Service Associate is focused...issues + Meet minimum acceptable metrics for schedule adherence, call handling, order entry and status, and others as… more
- Garnet Health (Middletown, NY)
- …city and rural life, we invite to make your career home with us as a Physician Customer Service Associate on our Physician Service Center team at/in ... receptionist and related clerical duties for Garnet Health Doctors physician practice call center. Additionally, this position will be cross-trained to work in the… more
- Broadview FCU (Albany, NY)
- …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... that position. Note: Only those serving in the civil service title of Principal Administrative Associate will...Supervisory experience (2 years) 3. Knowledge of Bureau of Customer Services Call Center software (ie Cisco… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile...metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores… more
- Compass Group, North America (Waterville, NY)
- Unidine Unidine is hiring immediately for on call **FOOD SERVICE WORKER** positions. + **Location** : Waterville Residential - 220 Tower Street, Waterville, NY ... 13480 + **Schedule** : On call schedule. Shift will be based on needs. Must...in a friendly, efficient manner following outlined steps of service . + Resolves customer concerns and relays… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more
- Arnot Health (Elmira, NY)
- …Performance Improvement initiatives and required annual training. + Uphold the values of customer service by creating a pleasant and supportive experience for ... Job Description We are currently seeking a motivated and customer -focused Outpatient Call Center Assistant to support...a hospital, medical office, or healthcare setting. + Proven customer service skills with the ability to… more