- Children's Mercy Kansas City (Kansas City, MO)
- …can improve the lives of children beyond the walls of our hospital. Overview Senior Analyst , Desktop /Endpoint Support serves as the operational team lead and ... troubleshooting and repair solutions before escalating to the next support tier. The Sr. Analyst oversees final...days and may include Weekend Rotations. Great Shift Differential! Desktop Support highly desired. At Children's Mercy,… more
- Children's Mercy Kansas City (Kansas City, MO)
- …the lives of children beyond the walls of our hospital. Overview The Endpoint Support Analyst tackles technical issues that range from intermediate to complex ... refinement of knowledge base articles and provides a deeper understanding of the support infrastructure. Analyst performs a meticulous validation of new hardware… more
- Children's Mercy Kansas City (Kansas City, MO)
- …monitoring tools. Provides guidance to and is an escalation resource for Service Operations Associate Analyst . This is a 3rd Shift, onsite role, with weekend ... of internal users and IT teams and provides knowledge support and guidance to Service Operations associate ...Call Center, Customer Service, Customer Support , Technical Support , Desktop support , NOC, or… more
- Highmark Health (Jefferson City, MO)
- …incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or ... recommends process improvements for efficiencies. May provide guidance to Associate level employees. **ESSENTIAL RESPONSIBILITIES** + Intake operational objectives… more