- City of New York (New York, NY)
- …Supervisor and under the supervision of the Director of EI Systems, the Help Desk Associate will provide support to New York City Early Intervention ... EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Early… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Associate will...of posting Responsibilities + Provide prompt and courteous walk-up support at the help desk , ... Heritage Christian Services employees seeking technical assistance from the help desk team. Pay for this position:...staff member feels welcomed and supported. + Respond to support requests via telephone, voicemail, email or in person.… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the ... for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director....partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Talent Acquisition Front Desk Associate serves as the first point of contact for candidates, creating a welcoming and professional experience. This ... with Employee Health, and assisting with licensing renewals and reimbursements. The associate also provides general HR and clerical support . Strong customer… more
- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Berlin Central School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding ... that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support ...and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to… more
- Stony Brook University (Stony Brook, NY)
- …technical degree. **OR** + At least 2 years of experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, peripherals, ... computers, phones, printers and fax machines. **Preferred Qualifications:** + Associate 's Degree in Information Technology or technical degree. +...to five years experience in a Help Desk , Service Desk or technical support… more
- City of New York (New York, NY)
- …(FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the ... Help Desk Level 1 Representative will serve as the "front-line"...Work Location: 5 Manhattan West, New York, NY CLERICAL ASSOCIATE - 10251 Qualifications Qualification Requirements A four-year high… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …an eagerness to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + Experience using Emphasys ... of state staff based in New York City provide Help Desk assistance to those users. HCR...not required. *Substitutions: four years of specialized experience or Associate 's degree and two years of specialized experience may… more
- City of New York (New York, NY)
- …driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to ... items, with consistent follow-through. The ability to communicate with Associate Director when items are pressing; when there's a...for various initiatives, as necessary, across the agency in support of the Service Desk unit. PREFERRED… more
- Monroe Community College (Rochester, NY)
- …support position responsible for assisting in the daily operation of the employee support technical help desk in MCC's Technology Services department. The ... Key duties include answering calls, triaging tickets through our support request system, and responding to emails. This position...maintain inventory and simple records. + Experience with iSupport help desk software + Competence in Microsoft… more