• Tier 2 Service Desk Analyst (INTL onsite London)

    Insight Global (New York, NY)
    …Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya , Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 - ... Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise environments, including: Hands-on and/or remote Break / Fix support of desktop and laptop… more
    Insight Global (08/02/25)
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