• Solutions Architect

    SKC Communication Products LLC (IL)
    MAJOR RESPONSIBILITES AND DUTIES 1. Pre Sales Engineering for Avaya voice projects 2. Pre Sales Solutions Design / Engineering 3. Work with Sales and ... 10. Provide supporting documentation to enterprise solutions 11. Provide technical and sales support for accounts in assigned territory 12. Assist with the… more
    SKC Communication Products LLC (05/29/25)
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  • Software Engineer - Voice Communications

    Zebra Technologies (Lincolnshire, IL)
    …designing, implementing, and managing complex voice systems, including Cisco CUCM, Avaya , and Webex PBXs. This role requires significant software development ... voice communication infrastructure, including Cisco Unified Communications Manager (CUCM), Avaya Aura/IP Office, and Webex Calling/PBX + Troubleshoot and resolve… more
    Zebra Technologies (06/12/25)
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  • Customer Service Team Lead

    KONE, Inc (Moline, IL)
    …that deliver improved customer satisfaction levels. + Proficient in Konect software, Avaya One X, Avaya CMS, Scheduler, Safety Alerts and Calabrio/Teleopti. ... a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. We are an Equal Opportunity Employer and do not discriminate… more
    KONE, Inc (06/03/25)
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  • Contact Center Engagement Delivery Lead

    Cognizant (Chicago, IL)
    …demands and engage market leads for new opportunities and drive the overall sales & delivery cycles. * Experience in implementation and day-to-day functions such as ... 15-18 years of IT experience in customer service technologies including Genesys, Avaya , Cisco and Google Cloud SERVICES, solution design and implementation. Also… more
    Cognizant (06/10/25)
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  • Care Management Associate

    CVS Health (Springfield, IL)
    …where you supported inbound and outbound queues. Experience promoting programs or telephonic sales is preferred but not required. Averaged 85-100 contacts per day . ... (Outlook, Teams, One Drive) . Workforce management preferred but not required . Avaya One X or Five9 comparable telephonic software knowledge . Additional internal… more
    CVS Health (06/12/25)
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  • Technical Support Account Manager - Contact Center

    Sprinklr (IL)
    …Support Account Manager** also acts as an internal escalation point, collaborating with Sales , Customer Success & Services to resolve issues. The **PSAM** also acts ... Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. + Strong customer interpersonal skills, and willingness to… more
    Sprinklr (05/24/25)
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