• Senior Product Owner - Telephony

    CenterWell (Albany, NY)
    …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... including knowledge of FCC, CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM integration,… more
    CenterWell (08/29/25)
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  • Principal Global Program Manager - CCaaS

    Sprinklr (NY)
    …team of passionate internal consultants, solutions designers, analytics experts, as well as sales and service delivery leaders to make it happen. **About the Role:** ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
    Sprinklr (08/10/25)
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