- Vail Resorts (NY)
- …firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code ... efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration and… more
- St. Mary's Healthcare (Amsterdam, NY)
- …be determined based on experience and other factors permitted by law. Responsibilities: - Support end users via phone or in person with telecommunications or network ... maintenance and upgrades on all telecommunications systems and peripherals -Liaison with support and vendors, track and maintain valid service/ support contracts… more
- Insight Global (New York, NY)
- …office 5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application ... Support Service Desk team to escalate to as needed,...systems, such as any of the following: Amazon (AWS), Avaya , Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE… more
- Retech Systems LLC (Tonawanda, NY)
- …fulfill the organization's information systems requirements. They are required to support all employees and subcontractors nationally and communicate with IT teams ... / Developing data retrieval and recovery procedures. / Supporting Avaya IP Office phone system users. / Troubleshooting and.../ Providing technical assistance and remote computer or network support to end users. / Keeping up to date… more
- Amazon (New York, NY)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- Robert Half Office Team (Fairport, NY)
- …in ensuring seamless communication with vendors and members while providing critical support to the Customer Solutions Team. This opportunity is ideal for someone ... managing rostering processes and ensuring all details are correctly documented. * Support the Business Development Team by generating leads and maintaining organized… more
- Weill Cornell Medical College (New York, NY)
- …collaboration platforms such as Microsoft Skype for Business, Cisco Webex, and Avaya Aura Conferencing. + Participates in the evaluation of vendor hardware, ... + Responsible for level 3 trouble tickets in the support of day to day operations, including Move Add...including Move Add Change (MAC) work as needed in support of managing the Institution's communication requirements. **Education** +… more
- Sprinklr (NY)
- …premium services to our global customer base. As a member of our team, you'll support customers through the initial stages of their Sprinklr journey and work with a ... **Mentorship** : Supervise and mentor program teams, providing guidance and support to ensure project success. **Experience and Qualifications:** + **Education:**… more