- Vail Resorts (NY)
- …firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code ... efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration and… more
- St. Mary's Healthcare (Amsterdam, NY)
- …be determined based on experience and other factors permitted by law. Responsibilities: - Support end users via phone or in person with telecommunications or network ... maintenance and upgrades on all telecommunications systems and peripherals -Liaison with support and vendors, track and maintain valid service/ support contracts… more
- Insight Global (New York, NY)
- …office 5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application ... Support Service Desk team to escalate to as needed,...systems, such as any of the following: Amazon (AWS), Avaya , Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE… more
- Retech Systems LLC (Tonawanda, NY)
- …fulfill the organization's information systems requirements. They are required to support all employees and subcontractors nationally and communicate with IT teams ... / Developing data retrieval and recovery procedures. / Supporting Avaya IP Office phone system users. / Troubleshooting and.../ Providing technical assistance and remote computer or network support to end users. / Keeping up to date… more
- Amazon (New York, NY)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- Weill Cornell Medical College (New York, NY)
- …collaboration platforms such as Microsoft Skype for Business, Cisco Webex, and Avaya Aura Conferencing. + Participates in the evaluation of vendor hardware, ... + Responsible for level 3 trouble tickets in the support of day to day operations, including Move Add...including Move Add Change (MAC) work as needed in support of managing the Institution's communication requirements. **Education** +… more
- Sprinklr (NY)
- …premium services to our global customer base. As a member of our team, you'll support customers through the initial stages of their Sprinklr journey and work with a ... **Mentorship** : Supervise and mentor program teams, providing guidance and support to ensure project success. **Experience and Qualifications:** + **Education:**… more