- UIC Government Services and the Bowhead Family of Companies (Everett, WA)
- …include: + Operate and maintain government-owned **telephony switches (PBX)** , including: + ** Avaya Systems CM4.0** + Perform: + Troubleshooting and repair of ... of switch hardware + Daily operation monitoring + Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment) + Utilize company vehicle to… more
- Sprinklr (WA)
- …smooth execution. + **Performance Tracking:** Monitor program performance using appropriate systems , tools, and techniques; report on progress, issues, and risks to ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more