- ManTech (Doral, FL)
- …equipment and systems, ensuring reliable communication + Possess an understanding of voice , data, and video networks, working independently and in teams + Tasks ... extra education. + Strong understanding of networking protocols, such as TCP/ IP , DNS, and DHCP. + Experience with various telecommunications technologies, including… more
- CenterWell (Tallahassee, FL)
- …Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP ), AI-driven voice analytics, and voicebots. + Prior experience developing ... engage in cross-functional collaboration, and clarify business objectives. + Act as the voice of the customer to align team tasks with organizational goals and lead… more
- MyFlorida (Tampa, FL)
- …on help desk tickets and warranty repair statuses. + Perform support duties for the Avaya VoIP Telephone system. + Track and report all actions using the Service ... Desk+ Help Desk application. Ensure a safe workplace by following issued safety guidelines. + Serve as the primary customer contact, adhering to policies, verifying software installations, logging Help Desk tickets, coordinating equipment setup for events, and… more
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