- TD Bank (Weymouth, MA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Citizens (Medford, MA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- TD Bank (Acton, MA)
- …operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + ... in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk...to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational… more
- TD Bank (Needham, MA)
- …and delivering service and advice + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- Citizens (Westwood, MA)
- …risk and fraud policies in order to optimize product and customer friction areas, namely across payments, product and servicing/account management needs. Define ... seasoned, dynamic Group Product Manager to join the Consumer Bank . This leader will build and evolve the strategy... data to identify key opportunities for product or service enhancements. Transform customer insights into actionable… more
- TD Bank (Hyannis, MA)
- … service and advice to TD Customers + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they expect: ... and adhering to established operational policies and procedures + Understands and supports the Bank 's Customer Service Strategy + Considers the impact of… more
- TD Bank (Boston, MA)
- …team. Management Interns in our Graduate Program will develop customer -focused strategies and solutions leveraging advanced data science, predictive analytics ... predictive models using Machine Learning/AI techniques to improve accuracy in predicting customer behaviors, such as response to offers, attrition, credit default, … more
- M&T Bank (Danvers, MA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- Berkshire Bank (Springfield, MA)
- …working knowledge of established policies and operating procedures. Key Accountabilities: + Customer Service 50% + Creates an exceptional client experience by ... guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures...Experience: + Proven experience in a goal-oriented sales or customer service environment + Cash handling experience… more
- TD Bank (Boston, MA)
- …cases ranging from simple to complex in nature + Sound knowledge of Bank products, systems, policies and procedures + Strong knowledge of criminal investigative ... Darknet Markets, Ransomware, Money Laundering, Counter Terror Finance, Drug Trafficking, Fraud /Scams, etc.) + Strong knowledge of financial crime typologies and AML… more