- TD Bank (Weymouth, MA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- TD Bank (Framingham, MA)
- …and delivering service and advice + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- Citizens (Westwood, MA)
- …risk and fraud policies in order to optimize product and customer friction areas, namely across payments, product and servicing/account management needs. Define ... seasoned, dynamic Group Product Manager to join the Consumer Bank . This leader will build and evolve the strategy... data to identify key opportunities for product or service enhancements. Transform customer insights into actionable… more
- TD Bank (Hyannis, MA)
- … service and advice to TD Customers + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they expect: ... and adhering to established operational policies and procedures + Understands and supports the Bank 's Customer Service Strategy + Considers the impact of… more
- Main Street Bank (Marlborough, MA)
- …standards + Regular and consistent attendance is required to ensure a high standard of customer service . + In the performance of respective tasks and duties, the ... policies, procedures, and guidelines. The majority of the prospective customer leads are generated by the bank 's...Ability to interact on a professional level + Outstanding customer service skills (in person, over the… more
- Berkshire Bank (Worcester, MA)
- …help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for ... 50% + Handles complex client issues while executing excellent customer service principles. + Excel at client...guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures… more
- M&T Bank (Danvers, MA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- Berkshire Bank (Springfield, MA)
- …working knowledge of established policies and operating procedures. Key Accountabilities: + Customer Service 50% + Creates an exceptional client experience by ... guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures...Experience: + Proven experience in a goal-oriented sales or customer service environment + Cash handling experience… more
- TD Bank (Boston, MA)
- …team. Management Interns in our Graduate Program will develop customer -focused strategies and solutions leveraging advanced data science, predictive analytics ... predictive models using Machine Learning/AI techniques to improve accuracy in predicting customer behaviors, such as response to offers, attrition, credit default, … more
- TD Bank (Hingham, MA)
- …operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more