- Main Street Bank (Marlborough, MA)
- …standards + Regular and consistent attendance is required to ensure a high standard of customer service . + In the performance of respective tasks and duties, the ... policies, procedures, and guidelines. The majority of the prospective customer leads are generated by the bank 's...Ability to interact on a professional level + Outstanding customer service skills (in person, over the… more
- Berkshire Bank (Lenox, MA)
- …by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure ... the efficient and effective operation of the Customer Service line. Duties may include assigning...accuracy. + Acts as significant deterrent of loss to Bank via robbery and fraud by following… more
- M&T Bank (Westborough, MA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- Berkshire Bank (Pittsfield, MA)
- …working knowledge of established policies and operating procedures. Key Accountabilities: + Customer Service 50% + Creates an exceptional client experience by ... guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures...Experience: + Proven experience in a goal-oriented sales or customer service environment + Cash handling experience… more
- TD Bank (Orleans, MA)
- …operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more
- M&T Bank (Woburn, MA)
- …equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Boston, MA)
- …Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee ... selects employees based on staffing model. + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains… more
- Middlesex Savings (Westborough, MA)
- …Education + High School Diploma is required Work Experience + 6-12 months customer service preferably in banking, financial services and/or inbound call center ... Requires a high energy level and strong sense of urgency, excellent communication, customer service , telephone etiquette and grammar. + Must be able to… more
- Middlesex Savings (Natick, MA)
- …home equity closings, basic wire approvals, lost bank checks, basic service recovery, processing fraud claims, and complex business accounts, among other ... of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and...At least 18 months of Banker experience or similar customer service related position within banking. Knowledge,… more
- Middlesex Savings (Ashland, MA)
- …+ Some college Work Experience + 3+ years of Banker experience or similar customer service related position within banking is required Knowledge, Skills, and ... and be able to perform basic mathematical procedures. + Demonstrated customer service , sales, organizational, communication, and interpersonal skills. +… more