- Bank of America (Richmond, VA)
- …and may include Holidays and weekend work as needed. + Minimum of 12 months customer service experience + Able to demonstrate a high level of professionalism ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/Sr- Fraud -Analyst-II Global-Payment-Operations- Fraud \_25040537) **Job Description:** At Bank… more
- Capital One (Mclean, VA)
- Senior Associate, Product Manager, Small Business Bank Fraud Decisioning Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Capital One (Mclean, VA)
- …promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is compromised - ... Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior...increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank … more
- Capital One (Mclean, VA)
- Sr. Business Manager - SBB Fraud Defense **Summary:** As a Sr. Business Manager within the SBB Fraud strategy team, you will apply your strategic and analytical ... play and end-to-end GM (general manager) role across key fraud areas. The SBB Fraud strategy team...a strategic role in (1) protects 231 both The Bank and its customers from bad actors; and (2)… more
- Capital One (Richmond, VA)
- …Risk Coordinators at Capital One are tasked with providing the best of the best customer service . This is your opportunity to shine through your ability to ... Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) **Are you looking... customer issues. + You may support other customer service advocates, who will reach out… more
- PNC (Tysons Corner, VA)
- …validator you will perform rigorous independent reviews of PNC's models including fraud models, anti-money laundering models, as well as various types of ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- TD Bank (Great Falls, VA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Bank of America (Richmond, VA)
- …working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management ... system, and financial controls **Required Qualifications:** + 1+ years of customer /client service experience, including experience handling difficult client… more
- M&T Bank (Centreville, VA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
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