- Bank of America (Richmond, VA)
- …and may include Holidays and weekend work as needed. + Minimum of 12 months customer service experience + Able to demonstrate a high level of professionalism ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/Sr- Fraud -Analyst-II Global-Payment-Operations- Fraud \_25040537) **Job Description:** At Bank… more
- Capital One (Mclean, VA)
- Senior Associate, Product Manager, Small Business Bank Fraud Decisioning Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Capital One (Mclean, VA)
- …promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is compromised - ... Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior...increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank … more
- Capital One (Richmond, VA)
- Sr. Business Manager - SBB Fraud Defense **Summary:** As a Sr. Business Manager within the SBB Fraud strategy team, you will apply your strategic and analytical ... play and end-to-end GM (general manager) role across key fraud areas. The SBB Fraud strategy team...a strategic role in (1) protects 231 both The Bank and its customers from bad actors; and (2)… more
- Capital One (Richmond, VA)
- …Risk Coordinators at Capital One are tasked with providing the best of the best customer service . This is your opportunity to shine through your ability to ... Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) **Are you looking... customer issues. + You may support other customer service advocates, who will reach out… more
- PNC (Tysons Corner, VA)
- …validator you will perform rigorous independent reviews of PNC's models including fraud models, anti-money laundering models, as well as various types of ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- TD Bank (Great Falls, VA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Bank of America (Richmond, VA)
- …working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management ... system, and financial controls **Required Qualifications:** + 1+ years of customer /client service experience, including experience handling difficult client… more
- TD Bank (Leesburg, VA)
- …and delivering service and advice + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more