- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Capital One (Mclean, VA)
- …promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is compromised - ... Sr. Business Analyst - Retail Customer Protection/ Fraud **Summary:** As a Senior...increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank … more
- Capital One (Mclean, VA)
- …oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. **The Role** As a ... relationships to ensure alignment and execution + Drive Internal Fraud coverage in Commercial Bank + Develop...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Mclean, VA)
- …oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. **The Role:** As a ... Sr. Risk Associate, Commercial Fraud Risk The Commercial Fraud Strategy...Senior Risk Associate at Capital One Commercial Bank you'll be responsible for working to identify risks,… more
- Capital One (Richmond, VA)
- …least 1 year of experience in project management + At least 1 year of experience in Bank Fraud **At this time, Capital One will not sponsor a new applicant for ... for cross functional collaboration with partners across the Retail Bank . Our small and evolving SBB Fraud ...Partners as well as help shape the future of Fraud Policy and Customer functionality. Additionally you… more
- Capital One (Mclean, VA)
- …growth and security: to make it seamless for good customers to transact while protecting the bank and our customers from fraud , scams and risk. This role will be ... bank 's growth: to make it seamless for good customers to transact while protecting the bank and our customers from fraud and scams. This role will focus on… more
- Capital One (Richmond, VA)
- Sr. Business Manager - SBB Fraud Defense **Summary:** As a Sr. Business Manager within the SBB Fraud strategy team, you will apply your strategic and analytical ... play and end-to-end GM (general manager) role across key fraud areas. The SBB Fraud strategy team...a strategic role in (1) protects 231 both The Bank and its customers from bad actors; and (2)… more
- TD Bank (Vienna, VA)
- …and delivering service and advice + Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- M&T Bank (Centreville, VA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- TD Bank (Vienna, VA)
- …This role may interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory requirements. ... Additionally, this role assists in reviewing higher risk customer or transactional information. **Depth & Scope:** + Experienced professional role providing… more