- M&T Bank (Centreville, VA)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- M&T Bank (Fairfax, VA)
- …development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank . During this 1-year program, ... account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information… more
- Bank of America (Richmond, VA)
- …Attention to Detail + Collaboration + Customer Service Management + Customer and Client Focus + Fraud Management + Active Listening + Administrative ... years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/Operations-Team-Lead US-Wire-Investigations\_25040754) **Job Description:** At Bank of America, we are guided by a common… more
- First Horizon Bank (Rocky Mount, VA)
- …supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the teller staff ... to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a… more
- M&T Bank (Centreville, VA)
- …equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- UMB Bank (Richmond, VA)
- …a focus on client experience, the governing instruments, fiduciary laws, and bank policies and procedures. + You will work collaboratively with Senior Associates ... co-fiduciaries, clients, attorneys, brokers, contractors, third-party managers, and other service providers. + You will help identify value-added services that… more
- Capital One (Mclean, VA)
- …leaders who will perform a centralized review function to capture, document and assess customer Bank Secrecy Act (BSA)-AML risks. -Manage the rollout of BSA-AML ... risk management tools and methodologies across the Bank . -Work in conjunction with other functional ...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Citizens (Glen Allen, VA)
- …hybrid role combines project coordination, data analysis, and administrative support for the Fraud Customer Service Center and corporate functions. The ideal ... performance. + Generate and manage daily reports related to Fraud Customer Service operations, including...Suite (Excel, PowerPoint, Outlook) and SharePoint. + Familiarity with bank systems and applications is preferred. + Excellent verbal… more
- Capital One (Mclean, VA)
- …prevention. Detecting and preventing fraud behaviors as early as possible helps keep customer funds secure and enables the Bank to grow with confidence. Our ... agony in their financial lives.** **Team Description-** **The Retail Bank Customer Protection Data Science team has...Kubernetes, and more to build sequence models to detect fraud risk using deep learning techniques like transformers, LSTMs,… more
- Navy Federal Credit Union (Winchester, VA)
- …system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for mortgage ... System and Registry; includes fingerprinting and background checks + Experience in member/ customer service preferably in a call center, retail banking or… more
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