- UNUM (Chattanooga, TN)
- …in individual metrics (ie accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set ... expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being… more
- CenterWell (Nashville, TN)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work from Home… more
- Humana (Nashville, TN)
- …virtual position? Humana's Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer telephone ... speed of change in healthcare. Training and Schedule + Call center hours of operation are Monday-Friday...EST. **Preferred Qualifications** + Associate's degree or higher + Bilingual in English and Spanish. + Administrative support experience… more
- CenterWell (Hermitage, TN)
- …within the Center . . Participates in the local primary care "on- call " program of CenterWell as needed. . Assures personal compliance with licensing, ... centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a...environment. . Knowledge of Medicare guidelines and coverage . Bilingual is a plus . Knowledge of HEDIS quality… more
- CenterWell (La Vergne, TN)
- …within the Center . + Participates in the local primary care "on- call " program of CenterWell as needed. + Assures personal compliance with licensing, ... with those they do. **Responsibilities:** + Evaluates and treats center patients in accordance with standards of care. +...environment + Knowledge of Medicare guidelines and coverage + Bilingual is a plus + Knowledge of HEDIS quality… more
- CenterWell (Nashville, TN)
- …field + Health Plan experience + Previous Medicare/Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus Travel: While this is ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Humana (Nashville, TN)
- …Health Plan experience + Previous Medicare/Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus **Work-At-Home Requirements** ... age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our… more
- CenterWell (Nashville, TN)
- …relationships with all internal and external customers + Available for On Call weekend/holiday rotation if needed **Role Desirables** + Education: BSN or bachelor's ... in Hospital, SNF, LTAC, DME or Home Health. + Bilingual We offer tangible and intangible benefits such as...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more