- Healthfirst (NY)
- …accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... customers to address their needs while adhering to internal Service Levels standards. + Creates and/or follow ups for...Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in… more
- Aspen Dental (Albany, NY)
- …professionally proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality ... transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will...appointment acceptance and customer care to reach individual and call center goals. + Additional duties as… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/ call center for the Mount Sinai ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience...Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- Healthfirst (Enfield, NY)
- … bilingual customer service role in the field and/or in a call - center + Experience with geriatric or other frail populations, including their caregivers, ... duties as assigned **Minimum Qualifications:** + High school diploma or GED + Bilingual in English and one or more language(s) + Experience using health information… more
- Broadview FCU (Buffalo, NY)
- …provide your hotel and rental car for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily ... operations of the MSC team, ensuring exceptional member service and optimal performance. This role involves managing a...two (2) years of people supervisory experience in a call center is required, preferably within a… more
- Kelly Services (Mount Vernon, NY)
- …open opportunities for remote Spanish Interpreters.** We are currently looking for skilled ** Bilingual Call Center Interpreters** that are available to work ... you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Healthfirst (NY)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience with Microsoft ... members to assist with benefit questions/issues, schedule appointments, assessment inquiries, service issues and grievances + Handle and accurately document calls to… more
- Truecare Homecare Agency (Brooklyn, NY)
- …healthcare - we offer hope, healing, and a brighter tomorrow. Position Title: Senior Call Center Representative (Must be Bilingual : Spanish) Reports To: ... Center Supervisor Job Description: The Senior Call Center Representative is responsible for maintaining...also responsible for managing the highest level of customer service and serving as a liaison for communication between… more
- Stony Brook University (Commack, NY)
- …outpatient services and surgical procedures while providing the highest level of customer service . The Call Center Registrar secures financial clearance ... two years of demonstrated excellence working in a customer service or call center , healthcare,...sick patients and their distressed family members). **Preferred:** + Bilingual in English and Spanish. + Billing, Accounts Receivable… more
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