- M&T Bank (Bronx, NY)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to fluently ... **Overview:** Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business...of the branch as a Teller and meets customer service and sales needs as required by the assigned… more
- Broadview FCU (Albany, NY)
- …community then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily ... operations of the MSC team, ensuring exceptional member service and optimal performance. This role involves managing a...two (2) years of people supervisory experience in a call center is required, preferably within a… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service...to all callers and performing a wide variety of call center services to assist patients and… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- TEG Federal Credit Union (Wappingers Falls, NY)
- …and Loan Representative to empower our members to achieve financial success at our Solutions Center ( call center ) in Wappingers Falls . If you're energized ... by challenges, passionate about helping others, and committed to service excellence, this is your opportunity. Your Role: As an Account and Loan Representative,… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. ... Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. This… more
- Broadview FCU (Albany, NY)
- …and delivers an exceptional member experience. Reporting to the VP of the Member Service Center , this role is critical in driving operational effectiveness and ... performance data and driving operational improvements. + Experience with banking and call center systems preferred. + Excellent oral, written and auditory… more
- WMCHealth (Hawthorne, NY)
- … Ambassador Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service /Trades Department: Call Center Union: No Position: Full ... hire and onboarding. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education:… more
- Whitney Young Health Center (Albany, NY)
- …as a member of a health care team comprised of Health Center 's physicians, support staff, and other School Based Health personnel. SPECIFIC RESPONSIBILITIES: ... + Provides primary care directly in a School Based Health Center , emphasizing accessibility, health promotion, illness prevention and continuity of care… more
- Whitney Young Health Center (Albany, NY)
- …Improvement Committee + Supports established policies and procedures of the Health Center and makes recommendations and contributes to policy formulation. + Makes ... approves clinical protocols and best practice guidelines. Quality of Service : + Documents all patient encounters completely and in...visits for a session prior to leaving the health center . + Adheres to clinical practice guidelines that are… more