- Teleperformance USA (MA)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +...+ **6 months Sales customer service experience minimum** + ** Bilingual - Spanish and English** + **Over 18 years… more
- Cardinal Health (Boston, MA)
- … in Spanish and English + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- CenterWell (Boston, MA)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work from Home… more
- Sharecare (Boston, MA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... up on escalated issues. **Qualifications:** + High School Diploma + Must be bilingual + Prior experience in a customer service related field preferred. + Great… more
- Humana (Boston, MA)
- …virtual position? Humana's Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer telephone ... speed of change in healthcare. Training and Schedule + Call center hours of operation are Monday-Friday...EST. **Preferred Qualifications** + Associate's degree or higher + Bilingual in English and Spanish. + Administrative support experience… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- South Middlesex Opportunity Council (Framingham, MA)
- …because there are less than 8 children and it is a childcare run the driver must call into the center upon arrival for an additional reviewer to come out to ... up food for centers, bringing necessary items from on center to another, etc. + The expectation is that...to effectively communicate with children, families and co-workers. + Bilingual Spanish or Portuguese skills a plus. + Priority… more
- Commonwealth Care Alliance (Boston, MA)
- …* 1+ year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of...conditions. * The CIC Scheduling Coordinator is a hybrid remote role (75-80% work from home office) in an… more
- Eastern Bank (Lynn, MA)
- …and existing products and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures. Is responsible for ... base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + Service and sales background a… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more