- Teleperformance USA (MA)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +...+ **6 months Sales customer service experience minimum** + ** Bilingual - Spanish and English** + **Over 18 years… more
- Cardinal Health (Boston, MA)
- … in Spanish and English + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- Sharecare (Boston, MA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... up on escalated issues. **Qualifications:** + High School Diploma + Must be bilingual + Prior experience in a customer service related field preferred. + Great… more
- South Middlesex Opportunity Council (Worcester, MA)
- …standard hours or regular shifts, but will be available on an " on - call " basis to provide coverage for regular staff absences and unexpected absences. Why Work ... management including writing in log book activities in the Center . + Informing clients of Center rules...Basic computer skills + Attend trainings, as assigned + Bilingual ability highly desired. Organizational Relationship: Directly reports to… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- South Middlesex Opportunity Council (Framingham, MA)
- …because there are less than 8 children and it is a childcare run the driver must call into the center upon arrival for an additional reviewer to come out to ... up food for centers, bringing necessary items from on center to another, etc. + The expectation is that...to effectively communicate with children, families and co-workers. + Bilingual Spanish or Portuguese skills a plus. + Priority… more
- Commonwealth Care Alliance (Boston, MA)
- …* 1+ year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of...conditions. * The CIC Scheduling Coordinator is a hybrid remote role (75-80% work from home office) in an… more
- Eastern Bank (Lynn, MA)
- …and existing products and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures. Is responsible for ... base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + Service and sales background a… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more