- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Bilingual Spanish /English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for ... job. Be the voice that makes a difference! The ** Bilingual ** ** Contact Center Agent** is...equivalent required + Must be a US Citizen + Bilingual (English and Spanish ) + Must have… more
- M&T Bank (Williamsville, NY)
- …years' banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical Requirements:** N/A… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience...Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in… more
- US Foods (Buffalo, NY)
- …of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States ... The Sales Coordinator will drive results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support,… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative, Bilingual , assists members, physicians, hospitals, revenue agencies and other healthcare providers with member ... about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate effectively… more
- Cardinal Health (Albany, NY)
- …to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work ... Diploma, GED or equivalent work experience + Fluency in Spanish required + 1-3 years in related field preferred...of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge… more
- SUNY Upstate Medical University (Syracuse, NY)
- …skills required. Preferred Qualifications: Knowledge of medical terminology, and bilingual skills (English/ Spanish ) preferred. Candidates with hands-on ... Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming...has been requested from you before such time, please contact the Governor's Office of Employee Relations at ###… more
- PenFed Credit Union (NY)
- …routinely met or exceeded. + Valid Notary Public, preferred. + Bilingual - Spanish preferred. Supervisory Responsibility This position will supervise employees. ... others, you belong here! PenFed is hiring a Financial Center Manager to work onsite at our Water Street...if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests… more
- Amazon (New York, NY)
- …Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years coding (Python, Javascript/Typescript, Java, etc) ... variety of solutions, technologies, and industries. For this role, bilingual English and Spanish speakers are preferred,...experience integrating voice or chat bots with contact center platforms, APIs, web services, or… more