- Excellus BlueCross BlueShield (Rochester, NY)
- …to, policy benefits, claim payments, benefit reductions and billing . The LTC Customer Service Representative provides service for customers and ... for you, we encourage you to apply! Job Description: Summary: The LTC Customer Service Representative resolves customer inquiries via telephone, mail,… more
- The Institute for Family Health (New Paltz, NY)
- …and integrity of billing including charge documents. Provides excellent customer service to patients accessing dental health services. Responsibilities: + ... PATIENT SERVICES REP DENTAL Job Details Level Entry Job Location...to remind, recall or reschedule appointments. + Refers complex billing issues to the Practice Administrator or Mental Health… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical … more
- University of Rochester (Albany, NY)
- …experience + Excellent problem solving skills + Excellent communication skills + Excellent customer service skills + Preferred: + Strong working knowledge of the ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the professional… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner + Provides excellent customer service . Triages patient and referral calls to appropriate party. ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall financial… more
- Northwell Health (Bay Shore, NY)
- …functions. Job Qualification * High School Diploma or equivalent, required. * Prior customer service experience, required. * Data entry skills (80 keystrokes per ... (or references insurance databases) to obtaininformation necessary for successful billing of third party payers. Re-verifies insurance of recurring patients.… more
- FlexStaff (Melville, NY)
- …of collection of accounts receivable and past dues, and coordinates resolution of customer chargeback claims, disputes, and billing issues. Gathers credit and/or ... **Req Number** 164996 Flexstaff is hiring a Credit Representative to join our client's team on a...Billing and/or Sales departments, and follow up with customer for prompt collection. + Prepares periodic account information.… more
- University of Rochester (Rochester, NY)
- …consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing , either ... responds to inquiries from internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized,… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... resolve patient issues, respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic… more
- University of Rochester (Rochester, NY)
- …of education and experience **KNOWLEDGE, SKILLS AND ABILITIES** + Experience in a customer service environment preferred The University of Rochester is committed ... Performs all functions of student account management (registration, payment, billing , collection, refunds, fees, deferments, waivers, vouchers, account holds, and… more