- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a … more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ... blended inbound and outbound phone, chat, and e-mail interactions...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Dallas, TX)
- …This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Houston Methodist (Katy, TX)
- …planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... Analyst position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, … more
- Teleperformance USA (El Paso, TX)
- …goals.** + **Operational Oversight:** **Oversee the day-to-day operations of the contact center , ensuring operational efficiency, service quality, and adherence ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Teleperformance USA (Brownsville, TX)
- …**Qualifications:** + **Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Carrington (Plano, TX)
- …technical or call center experience, with automated dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more