- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC Remedy ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. This position is required to be designated as IAT III ... travel up to 10% + Experience with help desk tools such as BMC 's Remedy or ServiceNow. + Excellent communication and interpersonal skills *Contingent upon award*… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy and ServiceNow. This position is required to be designated as IAT II ... on-site in Dahlgren, VA + Ability to travel up to 10% + BMC 's Remedy or ServiceNow + Excellent communication and interpersonal skills *Contingent upon award* PAY… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... Federal, or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level: **Secret**… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- Leidos (Arlington, VA)
- …successfully in a team environment. **Preferred Qualifications** + Strong working knowledge of BMC Remedy modules, especially Asset Management. + Has a CAMP or ... and deploy IT equipment while tracking the lifecycle via a CMDB such as Remedy + Responsible for tracking and reporting on all accountable IT assets. There are… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
- Cognizant (Richmond, VA)
- …development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy , ServiceNow, JIRA. + Domain Knowledge (Good to Have): + ... Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + .… more
- Insight Global (VA)
- …of the process for efficiency. - Experience with IT Service Management tools (eg, ServiceNow, BMC Remedy ). - Experience in a large enterprise environment or in a ... regulated industry. - Preferred degree in information technology, Computer Science, or related field. Ability and experience of working in a global environment more