- GuideOne Insurance (Atlanta, GA)
- … ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy , or equivalent. + Oversee enterprise service desk, end user ... (ex. Datadog, ELK Stack, Grafana, Prometheus) + CI/CD and DevSecOps pipelines + ITSM platforms (ServiceNow, BMC ) + Collaboration tools (Microsoft 365, Teams,… more