• Tier 2 Service Desk Analyst (onsite NYC)

    Insight Global (New York, NY)
    …with ITSM / Ticketing systems, such as any of the following: BMC Remedy , Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise ... own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
    Insight Global (07/27/25)
    - Related Jobs