- Charles Schwab (Southlake, TX)
- …mgmt ( ITSM ) tools is okay - BMC or HP + change ticket mgmt ( BMC Remedy ) + Strong problem solving and the ability to partner with Product Owners, DevOps ... of production environments. **Nice to have** + Experience with creating BMC Helix Dashboards and Tableau + Bachelor's degree in Computer Science/Engineering… more
- TEKsystems (Dallas, TX)
- …with customers and enter information into incident forms concurrently. * Experience with ITSM tools (eg FreshService, BMC Remedy , ServiceNow). * Competency ... resets. * Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification… more