- General Dynamics Information Technology (Fairfax, VA)
- …you'll do at GDIT will be impactful to the mission of the **Navy Enterprise Service Desk (NESD)** Helix Engineering team. + Work onboarding projects to bring on ... Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy IT Service Management (ITSM), BMC … more
- General Dynamics Information Technology (Fairfax, VA)
- …and play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking an associate level **Remedy / Helix ... **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy,Information Technology Infrastructure Library (ITIL)… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation.… more
- Leader Communications Inc. (Portsmouth, VA)
- …but is not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software issues across ... technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation. + Performing… more
- CACI International (Chantilly, VA)
- …work closely with various IT teams, including infrastructure, applications, security, and service desk , to establish and enforce data governance policies, ... in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air...administration. + Proven experience with CMDB tools (eg, ServiceNow, BMC Helix, Micro Focus Universal CMDB). The program uses… more
- Leidos (Reston, VA)
- …+ Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports ... ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:**...Technology (IT) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT-related… more
- Leidos (Reston, VA)
- …will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient ... Ticket system. Will be responsible for creating incident tickets, reports ( BMC Smart Reporting), tasks, and work orders. **Additional Primary Responsibilities:** +… more
- Leidos (Fort Belvoir, VA)
- …+ Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports ... ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:**...Technology (IT) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT-related… more