- Mass Markets (FL)
- …+ Proficiency in CRM systems and sales analytics tools. + Deep understanding of BPO operations , market dynamics, and client needs. + Willingness to travel ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (FL)
- …sales team across multiple regions. + Identify and secure new business opportunities in the BPO and call center space. + Foster long-term relationships with ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (FL)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... + Report on sales activity with consistent frequency + Solid outsourced Contact Center and BPO management experience with inbound, outbound, chat and email… more
- Mass Markets (FL)
- …will have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations . To be considered for this role, ... Call Resolution (FCR). + In-depth knowledge of call center operations , processes, and...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Macdill AFB, FL)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (FL)
- …the industry. We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ... Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations...field. + At least 5 years of experience in operations management, preferably within a BPO environment.… more
- Kyndryl (Tallahassee, FL)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... innovative solutions that enhance customer journeys, improving customer technology operations , and integrate cutting-edge capabilities such as Agentic AI. The… more
- Mass Markets (FL)
- …This role is critical in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures....Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (FL)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more