- Link Solutions Inc (Adelphi, MD)
- …will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD standards and best business ... Windows 10, Windows 11, or Microsoft Server 2019, etc.). + Experience with incident management within the ServiceNow Information Technology Service Management… more
- Coinbase (Annapolis, MD)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... job duties):* * Responsible for the day to day operations of the CX Incident Response team...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …to junior personnel as needed. + Maintain efficiency and performance in incident management across enterprise support environments. Required Qualifications: * ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen...level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported… more
- Marriott (Bethesda, MD)
- …on support ticket analysis. The Senior Director will also lead defect and incident management , focusing on customer and associate impacts, workarounds, and ... of M through unique approaches to strategic planning, program management , change management , experience and business...market experience and/or knowledge of Marriott lodging systems / business processes / hotel operations . + Strong… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …* Partner across diverse cross functional teams to solve complex problems with broad business impact. * Provide clear updates to management on security incidents ... an inclusive and collaborative work environment. **Brief Job Overview** The Security Operations Engineer safeguards USP enterprise systems and data to advance our… more
- Perdue Farms, Inc. (Salisbury, MD)
- …and monitoring tools (eg, SolarWinds, Nagios, Splunk). + Experience with incident management frameworks (eg, ITIL). + Excellent problem-solving, communication, ... Ethernet, Broadband, T1's, LTE, and Satellite. + 5+ years' experience in incident and problem management **Environmental Factors and Physical Requirements** +… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …years of operational and managerial experience in health-related services, human resource management or business operations with direct responsibilities and ... & Operations to provide strategic leadership for its Clinical Services Program, Business Operations , and 24?hour Drug & Alcohol Compliance Program. In this… more
- Meta (Annapolis, MD)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work ... and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management , and hardware partners) to drive infrastructure operations… more
- Leidos (Bethesda, MD)
- …Agency in Montgomery County, MD. The NOC Manager leads an operations team responsible for ensuring the availability, performance, troubleshooting, and maintenance ... for network incidents, change requests, and physical network maintenance for the operations team. The manager also is responsible to ensure compliance with service… more
- Leidos (Gaithersburg, MD)
- …desired outcomes. o Demonstrate in-depth knowledge of transportation system safety and operations or TSMO (transportation systems management and operations ) ... and Automated Vehicles (CAV), Intelligent Transportation Systems (ITS), Transportation Systems Management and Operations (TSMO), shared mobility, and active… more
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