- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... using customer-oriented etiquette. + Address customer issues, assuring that contract service levels and objectives are met. + Demonstrated success with outbound… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... customer complaints. Schedule: 8 AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care… more
- University of Rochester (Rochester, NY)
- …that the process conforms to federal and state regulations. The Collections Representative will represent the department and Strong Memorial Hospital (SMH), Highland ... cycle, terms of contract are being adhered to and service levels are being met which includes but is...Budget Plans + Insurance billing **QUALIFICATIONS:** Associate's degree in Business Administration and 2 years of hospital patient accounting… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the ... within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols....manner to ensure the highest quality and quantity of service is provided at all times. Based on general… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art ... collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of art… more
- Patterson Companies, Inc. (Rochester, NY)
- …build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you are responsible ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional Functions**… more
- Cardinal Health (Albany, NY)
- …a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II , Customer Service Operations processes orders ... internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to… more
- Cardinal Health (Albany, NY)
- …through contract administration, customer orders, and problem resolution. **_Job Summary_** The Representative II , Customer Service Operations is responsible ... research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home +… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders for ... determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work...in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …expected and required. * Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) * Manage the incoming ... Prior experience and working knowledge in Microsoft Suite including Excel and Word. Level II (in addition to Level I Minimum Qualifications) * Minimum of two years'… more