- Atlantis Casino Resort Spa (Reno, NV)
- …and influence hotel operations to improve service levels and operational standards + Management of call center statistics and agent KPIs + Support call ... or several properties + Proficient computer skills including LMS, central room reservations systems and yield management software knowledge + Expert knowledge of the… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is… more
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