• Call Center Systems Analyst

    Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process flow… more
    Suburban Propane (08/16/25)
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  • Epic Analyst II (Willow)

    Albany Medical Center (Albany, NY)
    …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
    Albany Medical Center (10/08/25)
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  • Research Data Analyst - Per Diem (On-site)

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $46,220.72 - $64,709.01 ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Will be required ... to existing as well as new study opportunities ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Position Summary: The… more
    Albany Medical Center (09/05/25)
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  • Director Of Call Center Operations

    City of New York (New York, NY)
    …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the DSS ... OPPT Call Center staff and information systems to...of the Senior Director immediately for resolution. ADMINISTRATIVE STAFF ANALYST ( - 1002A Qualifications 1. A master's degree… more
    City of New York (10/03/25)
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  • Quality Analyst , Crisis Services, Bureau…

    City of New York (New York, NY)
    …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and verbal communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to manage competing priorities,… more
    City of New York (09/18/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Albany, NY)
    …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Learn more at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth… more
    Verint Systems, Inc. (08/22/25)
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  • Education Support Analyst

    Custom Computer Specialists (Hauppauge, NY)
    Education Support Analyst Location Hauppauge, NY Company Order Number 2908 # of openings 1 Apply Now ... effectively as possible. We are seeking an Education Support Analyst to join our Application Services team. Salary: $45,000...Assist the customer by resolving the incident, redirecting the call , or escalating. + Discuss details of incident with… more
    Custom Computer Specialists (09/09/25)
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  • Sr Analyst , Finance (Healthcare)

    Evolent (Albany, NY)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Finance** Put your passion where it meets purpose!...connected care journey. We are hiring for a Sr Analyst to join our Client Finance Team. The candidate… more
    Evolent (09/07/25)
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  • Process Analyst Customer Excellence

    Hilton (Albany, NY)
    …contact center data to identify trends and using metrics to improve call center processes + Experience managing multiple departmental projects from concept ... Team that is revolutionizing human hospitality in a digital world\. As an Analyst Customer Excellence _,_ you will strive to provide personalized solutions that… more
    Hilton (10/03/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Albany, NY)
    …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
    Carrington (08/20/25)
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