- Manhattan Beer Distributors (New York, NY)
- …of experience in a high-volume credit, collections, or accounts receivable role + Call center and customer service experience + Proficiency in Microsoft Office ... Beer and Beverage Distributors is looking for a Credit Analyst . How Will You Contribute? The Credit Analyst...customer inquiries via phone and email + Handle high-volume call activity (approximately 1,500 monthly calls) + Manage SLA… more
- Pearl Interactive Network (Albany, NY)
- …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... and adherence to departmental policies and procedures. The QA Analyst also identifies opportunities for operational improvement, establishes and maintains… more
- Verint Systems, Inc. (Albany, NY)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Learn more at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and verbal communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to manage competing priorities,… more
- Cushman & Wakefield (New York, NY)
- **Job Title** Operations Analyst **Job Description Summary** 4 DAYS ON / 3 DAYS OFF / WEEKENDS 11AM - 9:30PM EST 30 MINUTE LUNCH Position supports a Major Financial ... portfolio of mission critical offices and branch offices locations. The Operation Analyst (OA) will coordinate with other Analysts to ensure global coverage of… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Client Finance** Put your passion where it meets...connected care journey. We are hiring for a Sr Analyst to join our Client Finance Team. The candidate… more
- Bank of America (New York, NY)
- …Tableau + Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Proficiency coding in SAS and/or Python and ... Fraud Analytics and Innovation Lead Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona;… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Pricing, Client Finance** We are hiring a Sr..., Pricing, Client Finance** We are hiring a Sr Analyst to join our Client Finance Team. The candidate… more
- Ford Motor Company (Albany, NY)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Custom Computer Specialists (Hauppauge, NY)
- …Overview: We are seeking a proactive and technically skilled Level 1 NOC Analyst to join our Network Operations Center (NOC) team. This entry-level ... Level 1 NOC Analyst Location Hauppauge, NY Company Order Number 2881...endpoint protection, and system updates + Participate in rotating on- call schedule, including occasional nights and weekends Required Qualifications:… more