- SUNY Buffalo State (Buffalo, NY)
- Supervising Programmer/ Analyst Bookmark this Posting Print Preview | Apply for this Job Posting Details Position Information About Buffalo State Buffalo State is one ... fulfill our mission. Faculty/Professional Professional Department Information Technology Exchange Center Local Title Compliance / Procurement / Accountant Manager… more
- Intermountain Health (Albany, NY)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for providing technical support, configuration, and maintenance… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides a unique… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... connected care journey. We are hiring for a Senior Analyst to join our Strategic Solutions & Value Team...distinctive and create market-leading impact. **Collaboration Opportunities:** The Sr Analyst position will drive and support a portfolio of… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Scope Analyst , Scope Management** The Specialty Scope Management team is made up of analysts,… more
- Catholic Health Services (Melville, NY)
- …why Catholic Health was named Long Island's Top Workplace! Job Details The Desktop Analyst serves as the primary on-site technical support resource for end users at ... specialized focus on supporting the Emergency Ambulance Service and Transfer Center . In addition to traditional desktop responsibilities, this role provides advanced… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Trinity Health (Syracuse, NY)
- …Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** + Cisco Expressway + Cisco UCS ... . + Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call recording. + Manage Cisco Expressway and Cisco UCS infrastructure.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- Molina Healthcare (NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... experience with Workforce Management methodologies - expert level with call centers experience with call center...expert level with call centers experience with call center operations, processes and procedures, including… more