- Highmark Health (Pittsburgh, PA)
- …employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with ... this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the… more
- Penn State Health (Hershey, PA)
- …'s Degree in Healthcare Administration or a related field preferred. + Prior Call Center , Healthcare IT, or Healthcare operational experience preferred. + Prior ... or genetic information._ **Union:** Non Bargained **Position** Scheduler - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative… more
- Humana (Harrisburg, PA)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... regulations. + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully remote… more
- The Childrens Place (Lancaster, PA)
- …Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective ... communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation,… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate 's Degree preferred or ... + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and… more
- Owens & Minor (West Chester, PA)
- …required + 1-2 years of customer service experience required + Call center experience preferred + Excellent written and verbal communication skills ... education and location. **Summary** The representative provides a positive customer service experience that meets the needs of our...issues, and placing supply orders in a high-volume inbound call center . **Core Responsibilities** + Review and… more
- Merck (North Wales, PA)
- …(ie, marketing automation, campaign management, analytics platforms, sales force tools, call center capabilities, recommendation engines, etc.). + Experience ... **Job Description** A key member of the Customer Agile Team, The ** Associate Director** is responsible for applying the SCRUM framework and AGILE principles to… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... **Support Associate Level IV** **Category:** Administration **Main location:** United...and customer is provided fee information. Copy customer identification. At the will call station,… more
- University of Pennsylvania (Philadelphia, PA)
- …and troubleshooting is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- UPMC (Pittsburgh, PA)
- …Graduate. + Minimum of one year experience in a Customer Service and / or Call Center Environment Required. + Service Excellence as a way of thinking and the ... Scheduling Specialist, Associate to help support their scheduling services contact center . Hours: Daylight Location: Work from home See what being a Scheduling… more