- UPMC (Pittsburgh, PA)
- …appropriate personnel to respond. + Calls or alarms may originate by telephone call , personal request, radio or automated system or Operations Center dispatchers ... + Maintain written logs for all calls and operations center activities as needed including calls received and dispatched,...UPMC Employee with 3 years of tenure, OR + Associate 's degree in related area. + Previous dispatching experience… more
- Ensono (Philadelphia, PA)
- …point for mainframe hardware issues such as failed Tape Drives, offline devices, and Call Home. You will adjust weights on HMC for LPARS as required in support ... and zVSE in a complex, geographically dispersed multi data center environment. + Be able to support multiple client...and support element. + Ability to contribute to new customer hardware migrations and current client hardware upgrades with… more
- TTEC (Harrisburg, PA)
- …or equivalent + 6 months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and manipulating data for reporting ... Do you love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your… more
- Trinity Health (Springfield, PA)
- …easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs. **Human Resource Specialist position summary** Our Human Resource Specialist ... procedures and processes. Work activities require a thorough understanding of HR Center of Excellence (COE), HR Shared Services (HRSS) and HR Business Partner… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... Executive Director of Licensing and one reporting to the Associate Director of Licensing for the Perelman School of...and the entire PCI organization, and will provide outstanding customer and client service in all areas of effort… more
- Penn Medicine (Philadelphia, PA)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... Coordinator (CSC) assists the manager and/or physicians in maintaining a patient/ customer focus, supports the delivery of high-quality care, shares a passion… more
- Eaton Corporation (Philadelphia, PA)
- …Resource Coordinator is a pivotal position to the District Operations Center 's success. Resource Coordinators work with all stakeholders, internal and external, ... understand the details of the job to coordinate staffing and consequent customer entrance requirements, materials and test equipment orders, and manage time entry.… more
- Evolent (Harrisburg, PA)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... approvals and denials, giving clinical rationale, while providing optimum customer service through professional/accurate communication and maintaining NCQA and… more
- Carnegie Mellon University (Pittsburgh, PA)
- …principals + High attention to design detail, with an interest in usability and customer journey + High level of accountability and ability to work independently + A ... is demonstrated may be considered Additional Details: + Reports to: Sr. Associate Director of Marketing, Integrated Innovation Institute + Location: Pittsburgh, PA… more
- Carnegie Mellon University (Pittsburgh, PA)
- …development of financial data models and visualization. Reporting directly to the Associate Vice President for University Budget and Financial Planning, you will ... improvement of the data-driven culture at CMU + Respond to and resolves customer support requests Flexibility, excellence, and passion are vital qualities within the… more