- Broadview FCU (Albany, NY)
- …lieu of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- New York State Civil Service (Menands, NY)
- …customer service experience could include but are not limited to work: as a call center representative, as a customer service representative, in a public facing ... Motor Vehicles, Department of Title Motor Vehicle Representative 1 (Contact Center ), G-9 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary… more
- Arrow Financial Corporation (South Glens Falls, NY)
- …experience required > 2 years of experience in financial institution or call center environment preferred Skills/Knowledge: > Strong communications skills, both ... for an experienced professional to join our Customer Care Center team as: Customer Care Center Specialist...federal, state, or local legally protected classes. As a multi- bank holding company, Arrow Financial Corporation has over $4… more
- M&T Bank (Batavia, NY)
- …diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... **Overview:** Identifies customers' needs through the bank 's retail sales process to provide proactive basic sales solutions through customer outreach for basic… more
- M&T Bank (Greece, NY)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... **Overview** **:** Identifies customers' needs through the bank 's retail sales process to provide proactive sales solutions through customer outreach for basic and… more
- M&T Bank (Peekskill, NY)
- …diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service, or telesales experience Ability to fluently communicate ... needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their...opportunities to solve for other banking needs. Follow the Bank 's sales process and provide simplified, customer-focused advice and… more
- Capital One (New York, NY)
- …Understands proper problem resolution and refers servicing issues to the appropriate servicing call center or support associate. + Holds accountability for the ... Virtual Business Banker II The Virtual Business Banker II (VBB II) is responsible for daily operations, execution and support of inbound/outbound phone-based… more
- NBT Bank (Fishkill, NY)
- Pay Range: $17.50 - $22.43 The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative ... all new deposit account types and consumer lending transactions. The Relationship Banker will educate customers and refer & cross-sell the appropriate products and… more
- NBT Bank (Norwich, NY)
- …Account Reconciliation - Cash management support. ExposurePerform essential functions of Call Center .Exposureperform essential function of the Risk department: ... and skill growth. Performs assigned duties, responsibilities, and studies throughout the bank as required through the training program. Become familiar with the… more
- ConnectLife (Williamsville, NY)
- …Experience: + 5 years of management/supervisory experience required. + Experience supervising call center required. + Experience with strategic goal setting and ... As a federally designated, not-for-profit organ procurement organization and community blood bank , we save and enhance lives through organ, eye, tissue, and blood… more
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