• Real Time Analyst

    Mass Markets (AR)
    …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (06/13/25)
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  • Epic Application Analyst Principal

    Intermountain Health (Little Rock, AR)
    …understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration,… more
    Intermountain Health (07/18/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Little Rock, AR)
    …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Sr. Client Analyst works closely with clients to… more
    Verint Systems, Inc. (08/22/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (Little Rock, AR)
    …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... and adherence to departmental policies and procedures. The QA Analyst also identifies opportunities for operational improvement, establishes and maintains… more
    Pearl Interactive Network (07/22/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Little Rock, AR)
    …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all...satisfaction. + Effectively communicate on a regular basis to business units overall routing and call flow… more
    Carrington (08/20/25)
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  • Sr Analyst , Finance - Healthcare

    Evolent (Little Rock, AR)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Client Finance** Put your passion where it meets… more
    Evolent (07/03/25)
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  • Sr Analyst , Finance - Healthcare

    Evolent (Little Rock, AR)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Pricing, Client Finance** We are hiring a Sr… more
    Evolent (06/21/25)
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  • Workforce Planning Analyst Sr - Remote

    Prime Therapeutics (Little Rock, AR)
    …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce Planning Analyst … more
    Prime Therapeutics (08/22/25)
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  • Senior Analyst , Healthcare Analytics…

    Evolent (Little Rock, AR)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides… more
    Evolent (07/31/25)
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  • Epic Willow Ambulatory and Inpatient Application…

    Intermountain Health (Little Rock, AR)
    …and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in developing ... scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for providing technical support, configuration, and maintenance… more
    Intermountain Health (08/02/25)
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