- Mass Markets (AR)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Intermountain Health (Little Rock, AR)
- …understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration,… more
- Verint Systems, Inc. (Little Rock, AR)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Sr. Client Analyst works closely with clients to… more
- Pearl Interactive Network (Little Rock, AR)
- …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... and adherence to departmental policies and procedures. The QA Analyst also identifies opportunities for operational improvement, establishes and maintains… more
- Ford Motor Company (Little Rock, AR)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Client Finance** Put your passion where it meets… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Pricing, Client Finance** We are hiring a Sr… more
- Prime Therapeutics (Little Rock, AR)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce Planning Analyst … more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... reason why diversity and inclusion are core to our business . Join Evolent for the mission. Stay for the...Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides… more
- Intermountain Health (Little Rock, AR)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in developing ... Illinois, New York, Rhode Island, Vermont, and Washington. + The staff Analyst is responsible for providing technical support, configuration, and maintenance for… more