- Mirabito Energy Products (Binghamton, NY)
- …Title: Call Center Learning & Development Specialist Reports to: Customer Care Manager Status: Full-time Non-except Hourly Rate: $22.50 - $24.00 Position ... Summary: We are seeking an enthusiastic and highly motivated Call Center Team Lead to inspire and...representatives to achieve individual and team performance goals (eg, call quality, average handle time, customer satisfaction,… more
- Vontier (Albany, NY)
- …owner to continue service in the absence of a franchisee. You will report to the Customer Care Supervisor. **What you will do:** + Answer calls and assist with ... also support our national technical education schools for any customer service needs. You will be responsible and driven...trade school degree a plus + 1+ years of call center experience or equivalent experience in… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... systems. You'll serve as the technical liaison between application users and customer care stakeholders, ensuring smooth system performance and effective… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …departments. Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** ... customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls...their needs and respond appropriately + Safety: Must take care of equipment and employ good safety habits +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …callers is essential. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or ... Job Summary: As a Call Center Representative, the incumbent's responsibilities...needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer … more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Kaleida Health (Buffalo, NY)
- **Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations is a transformative leader...field preferred.** **Experience** **10 plus years of experience in customer service/contact center leadership required. 5 years… more
- US Tech Solutions (East Syracuse, NY)
- …a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and ... **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship...call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience… more
- WMCHealth (Hawthorne, NY)
- …duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and customer service experience preferred. Education: ... Call Center Representative Company: NorthEast Provider...route appropriately. + Utilize triage system for all patient care -related calls, in accordance with triage procedures. + Work… more