- Community Health Center of the North Country (Canton, NY)
- …+ One year of customer service experience is required. + One-year call center and/or medical/dental office experience preferred. + Written and verbal fluency ... Call Center Representative (Medical Office) Canton,...insurance, co-payments, and sliding fee scale. + Provides superior customer service and a positive experience to patients, providers,… more
- Butler America (East Syracuse, NY)
- Call Center Customer Service Rep Location: East...Service Agent / Customer service Rep in our Customer Care Center to support our customers ... Key Qualifications: * Working knowledge of call center tools such as CRM ( Customer Relationship...call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/15173/patient- care - call - center ... and other Kinney Drugs administrative resources. **Responsibilities** **Job Duties:** + Patient Care Center phone coverage for incoming calls, outbound calls and… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... a large team of managers, supervisors, and customer service agents who provide crucial support to patients...of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be… more
- New York State Civil Service (Menands, NY)
- …a team of Call Center Representative 1s.* Monitor Call Center Rep 1 calls and/or have direct customer contact to ensure adherence to quality ... Yes Agency Children & Family Services, Office of Title Call Center Representative 2 (NY HELPS) Occupational...in a position where your primary responsibility was providing customer service to the general public either in an… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... Full time **Shift:** Day Shift **Description:** **Registration Associate - Call Center - Rensselaer, NY - FT**...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- SUNY Upstate Medical University (Syracuse, NY)
- …callers is essential. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or ... Job Summary: As a Call Center Representative, the incumbent's responsibilities...needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer … more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Humana (Albany, NY)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support… more
- US Tech Solutions (East Syracuse, NY)
- …a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and ... **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship...call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience… more