- Mirabito Energy Products (Binghamton, NY)
- …Title: Call Center Learning & Development Specialist Reports to: Customer Care Manager Status: Full-time Non-except Hourly Rate: $22.50 - $24.00 Position ... Summary: We are seeking an enthusiastic and highly motivated Call Center Team Lead to inspire and...representatives to achieve individual and team performance goals (eg, call quality, average handle time, customer satisfaction,… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …process and will provide instructions to patients regarding Health Center visit and care . The Bilingual Call Center Representative serves as the first ... Bilingual Call Center Representative Rochester, NY, NY...and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... systems. You'll serve as the technical liaison between application users and customer care stakeholders, ensuring smooth system performance and effective… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …departments. Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** ... customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls...their needs and respond appropriately + Safety: Must take care of equipment and employ good safety habits +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …callers is essential. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or ... Job Summary: As a Call Center Representative, the incumbent's responsibilities...needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer … more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Kaleida Health (Buffalo, NY)
- **Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations is a transformative leader...field preferred.** **Experience** **10 plus years of experience in customer service/contact center leadership required. 5 years… more
- US Tech Solutions (East Syracuse, NY)
- …a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and ... **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship...call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience… more
- WMCHealth (Hawthorne, NY)
- …duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and customer service experience preferred. Education: ... Call Center Representative Company: NorthEast Provider...route appropriately. + Utilize triage system for all patient care -related calls, in accordance with triage procedures. + Work… more