- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai ... In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...We share a common dedication to delivering outstanding patient care . When you join us, you become part of… more
- SUNY Upstate Medical University (Syracuse, NY)
- …films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain patient confidence ... aspects of insurance referrals. Obtains necessary insurance authorizations from primary care offices as needed. Informs patient of authorization responsibilities as… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. Ensures appropriate… more
- Healthfirst (NY)
- …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce.** +...Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in… more
- Trinity Health (Albany, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Registration Associate ( Call Center ) - Full-time - Albany NY** If you are looking for an ... your opportunity! Here at St. Peter's Health Partner's, we care for more people in more places. This position...at 319 South Manning Blvd and will support our Call Center . **Position Highlights:** + **Quality of… more
- New York State Civil Service (Rochester, NY)
- NY HELP No Agency State Comptroller, Office of the Title Call Center Representative 1, SG-9 Item# 00380 (Multiple) Occupational Category No Preference Salary ... of any unofficial transcripts and a copy of this template.https://www.osc.ny.gov/files/Jobs/docs/ call - center -representative-1-permanent-mq-template-9-2025.docxInterview selection is based solely on the… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency State Comptroller, Office of the Title Call Center Representative 1 (Temp/Hourly), (SG -09) Item# 00584 Occupational Category No Preference ... City Albany State NY Zip Code 12236 Duties Description Respond to customer 's inquiries, provide information about agencies' programs and services in-person or by… more
- US Physical Therapy (Lake Ronkonkoma, NY)
- …the nature of the call and providing the highest level of patient care and support. + Schedule appointments based on availability and continuity of care , ... updates demographics, and informs patients of necessary documentation for health center visits. + Maintains strictest confidentiality; adheres to all HIPAA… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... Administrative Assistants in addressing patient concerns. 8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
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