- Stony Brook University (Stony Brook, NY)
- …+ Monitor and ensure a high level of availability for the electronic patient care computer systems, interfaces and data center environment during shift. Follow ... with the hardware, software and applications necessary for Patient Care . **Duties of an** **IT Service Desk Technician** **may...Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous… more
- Elevance Health (Latham, NY)
- …providing subject matter expertise for a variety of Federal Employee Program (FEP) Customer Care training programs and content documentation such as scripts and ... foundation upon which we are creating greater access to care for our members, greater value for our customers,...to Federal Employees Program (FEP) policies, procedures and related call center technologies. + Trains associates on… more
- Owens & Minor (Plainview, NY)
- …At least two years experience in an office environment, healthcare setting or call center preferred + Experience utilizing multi-line phone system preferred ... we provide integrated technologies, products and services across the full continuum of care . Customers-and their patients-are at the heart of what we do. Our mission… more
- Stony Brook University (Stony Brook, NY)
- …+ Monitor and ensure a high level of availability for the electronic patient care computer systems, interfaces and data center environment during shift. Follow ... with the hardware, software and applications necessary for Patient Care . **Duties of an IT Service Desk Technician may...Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous… more
- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees. R esponsibilities : ... + Work with internal Metro-North departments and external parties (eg, MTAPD, customer service, fire brigade, IT etc.) to resolve trouble reports + Travel… more
- University of Rochester (Rochester, NY)
- …equity considerations._ **Responsibilities:** GENERAL SUMMARY Ensures the smooth, efficient patient care flow through all of Perioperative Services and the Operating ... and next-day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands. + Serves as point person for handling complaints from… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Responsible for smooth, efficient patient care flow through all of Perioperative Services and the Operating ... next day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands. - Serves as focal point for handling complaints from… more
- UHS (Binghamton, NY)
- …specific service delivery standards which address commitment to service, customer satisfaction, ongoing evaluation of customer expectations, integration ... processing standards, corporate compliance requirements, and physical amenities/environment of care . Primary Department, Division, or Unit: Inpatient Occupational Therapy,… more
- Molina Healthcare (Buffalo, NY)
- …causes of payment errors. **Required Qualifications** * At least 2 years of managed care experience in a call center , appeals, and/or claims environment, ... Microsoft Office suite/applicable software program(s) proficiency. **Preferred Qualifications** * Customer /provider experience in a managed care organization… more
- Oracle (Albany, NY)
- …IPv4, IPv6, DNS, DHCP. + Experience with scripting or automation and data center design; Python preferred but must demonstrate expertise in scripting or compiled ... organizational, verbal, and written communication skills. + Participate in an on- call rotation. **Responsibilities** + Will primarily use existing procedures and… more