- University of Rochester (Rochester, NY)
- …+ Acts as a back-up for the Data Center Director. + Manages Data Center on- call rotation. + Leads staff meetings. + Manages Data Center billing/posting. ... Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities...the Data Center Director. + Supports Data Center on- call rotation. + Leads staff meetings.… more
- Stony Brook University (Stony Brook, NY)
- …will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care /support._** **Qualifications** **Required Qualifications** ... Staff Assistant I - Cancer Center - Saturday Availability Required **Position Summary** At...and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical… more
- Cardinal Health (Albany, NY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is… more
- MetLife (Oriskany, NY)
- …for our Customer Care Advocates to always provide an exceptional customer experience on every call . * Always remain professional. * Never place blame ... Job Title Customer Care Advocate Job Location Oriskany...Job Title Customer Care Advocate Job Location Oriskany / Central NY...insurance are also customers of MetLife. The customers who call into our call center … more
- University of Rochester (Rochester, NY)
- …and procedures and provides input on potential modifications. + Assists in meeting Data Center operational goals related to customer support. + Keeps abreast of ... individual, and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY The Data Center Services Technician II provides first level Data Center … more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center , which is centralized contact/ call center for the Mount Sinai ... Description** In the Scheduling Coordinator II role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with… more
- Casella Waste Systems Inc. (Rochester, NY)
- …by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service\. + Engages with ... ## Position Summary The Customer Care Representative provides outstanding service...and strives to meet or exceed call center metrics while providing excellent consistent customer … more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience...We share a common dedication to delivering outstanding patient care . When you join us, you become part of… more
- NBT Bank (Williamsville, NY)
- …customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers… more
- Whitney Young Health Center (Albany, NY)
- …will provide primary health care services as a member of a health care team comprised of Health Center 's physicians, support staff, and other School Based ... Health personnel. SPECIFIC RESPONSIBILITIES: Clinical Responsibilities: + Provides primary care directly in a School Based Health Center , emphasizing… more