- IHG (Santa Monica, CA)
- …Duty. + Conduct daily client outreach and meet retail goals. + Maintain 20% customer retention . + Ensure safety, sanitation, and disinfection standards. + Clean ... pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center . The opening of Regent Santa Monica Beach marks...skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform… more
- Livermore Ford (Livermore, CA)
- … Requirements * Prior leadership experience in a service BDC or similar customer -focused call center preferred * Automotive dealership experience, ... We are looking for a motivated Business Development Center Coordinator to lead our dealership's Service Business...coaching, training, and support to BDC representatives to improve call handling, appointment setting, and customer satisfaction… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- …Responsible for technical oversight of enterprise-wide voice communication, collaboration platforms, call center , corporate websites and intranet. Manage all ... management and system selection. About TVHC: Tiburcio Vasquez Health Center is a non-profit community health center ...various systems, and makes recommendations for the upgrade or retention of specific data systems based on their overall… more
- Vagaro (Pleasanton, CA)
- …a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support/ call center experience + Ability to work within common support metric goals ... getting the job done! What You'll Be Doing: We're seeking enthusiastic, customer -focused problem-solvers to join our team. If you're experienced in troubleshooting… more
- UGI Corporation (El Cajon, CA)
- …experience in every step of the customer 's journey, resulting in increased customer satisfaction and account retention for the company. Customer ... inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will… more
- Robert Half Office Team (Azusa, CA)
- …to address customer needs and resolve issues. * Handle high-volume call center operations effectively and professionally. * Maintain updated knowledge of ... assist customers effectively. * Monitor and follow up on customer accounts to ensure satisfaction and retention ....a customer service role, preferably within a call center or manufacturing environment. * Proficiency… more
- Datavant (Redwood City, CA)
- …improvements and providing solutions + High level of focus on employee engagement + Customer Service experience and Call Center knowledge/management + ROI ... and execution, and technical support processes to improve productivity, customer retention and reduce labor and material...**Bonus points if:** + Prior ROI management experience + Customer Service/ Call Center Management \#LI-BC1… more
- CVS Health (Sacramento, CA)
- …in relation to retention , cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member satisfaction ... **Preferred Qualifications** + 1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED Bachelors… more
- Ford Motor Company (San Francisco, CA)
- …visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven ... insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears...Sales + Service Advisor Training + Technician Recruitment and Retention + Mobile Service + Manage all Commercial Vehicle… more
- Abbott (Los Angeles, CA)
- …with a proven track record in sales, field service, or within a technical call center . + Financial Acumen - good understanding and analysis of financial ... through contract renewal and closing new solutions. **What You'll Work On:** + ** Customer Relationship & Retention :** Serve as a trusted advisor to established… more